Studio Policy
Regular Classes:
You are entitled to a full refund for cancellations made at least 24 hours before the class. Unfortunately, cancellations made less than 24 hours in advance are non-refundable, without exceptions.
Workshops and Events:
For cancellations made two weeks or more before the first session, a full refund will be issued. If canceled one week prior to the first session, you will receive a 50% refund. No refunds will be given for cancellations made within one week of the first session.
Retreats:
Please refer to the specific retreat landing page for refund and cancellation policies.
Privacy Policy
Data We Collect:
We collect personal identification information (name, email address, phone number, etc.) when you register for our services, complete surveys, provide feedback, or interact with our website using cookies.
How We Use Your Data:
Your data is used to process orders, manage accounts, and communicate special offers. With your consent, we may share your data with partner companies to provide relevant services and offers.
Data Storage:
We use the Wix.com platform, which securely stores your data on servers protected by firewalls. Payment information is processed according to PCI-DSS standards to ensure security.
Marketing:
If you opt-in to receive marketing communications, you can unsubscribe at any time. We respect your right to stop receiving marketing materials and will never share your data with other companies without your permission.
Your Data Protection Rights:
You have the right to access, correct, delete, restrict, or object to the processing of your personal data. You also have the right to data portability. Requests can be made via email at didijourneys@gmail.com, and we will respond within one month.
Cookies:
Our website uses cookies to improve functionality and understand user behavior. You can manage cookie preferences in your browser settings, though disabling cookies may affect website functionality.
Links to Other Websites:
Our website may link to third-party sites, which have their own privacy policies. Please review their policies when you visit those sites.
Policy Updates:
We regularly review and update our privacy policy, with the most recent update posted on 16.10.2024.
For any questions or concerns regarding your data, please contact us at didijourneys@gmail.com or call +34635338844. If you believe we have not addressed your concerns satisfactorily, you can report to the Information Commissioner’s Office.